Direkt zum Inhalt

free upgrade download

Thread needs solution

I just installed Acronis True Image 2014 on my computer and registered it and then got a screen that I could get a free upgrade to the 2015 version. I clicked to get the free upgrade and then got a screen saying Get Ready for Acronis True Image 2015 Here is your upgrade serial number (along with the serial number) and underneath that it said "Downloading new product. Please don't close the window.

Well that was at least an hour ago and I could see a screen under it showing the download progress - but that screen has now gone and I don't see the download on my desktop (which is where I save all downloads to). So how do I know that the download has been completed and just where is it so that I can install it. I still have not closed that other screen that said to Please don't close the window!

Any suggestions or help would be so very much appreciated.

I will leave it as it is for now. But this evening I will close that screen and shut down the pc.

0 Users found this helpful

Login to your Acronis account and download a copy directly from there.

Thanks I have taken care of it. I was getting ready to go to bed and decided to close that window that told me not to and the rest of the upgrade install continued and was then installed.

Thanks Again,

(any suggestion on how I get a message in my email telling me that there has been a reply when I post or start a new topic). I now see an option to Notify me when new comments are posted but that option was not there when I initially posted the question. I didn't even realize that anyone had replied to this post until now. Thanks Again :)

check the "Notify me " box at the bottom of the reply area.