Newest release of Acronis B&R 11.5 for MS Exchange won't go past 3% on backup
11.5 (newest release as of today) will not complete a backup, upon initiating the backup it goes to 3% on the details and stays there forever. I can see that acronis is properly communicating with target device because I see the LCK files appear.
I've tried everything including:
- verified the Vault (target destination for backup) was setup correctly even added a new location to a different drive.
- verified credentials were all correct
Here are the logs that populate when it's at 3%:
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Log Entry Details
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Type: Warning
Date and time: 10/19/2013 6:16:09 PM
Backup plan: once_exch
Task: Simple backup (Full)
Code: 20,250,684(0x135003C)
Module: 309
Owner: Administrator@EXCH2010
Message:
Command 'Backing up' has completed with warnings.
Additional info:
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Error code: 60
Module: 309
LineInfo: 4a8728dc8a1c950b
Fields: $module : service_process_vs_37687
Message: Command 'Backing up' has completed with warnings.
--------------------
Error code: 50
Module: 309
LineInfo: 8d165e86fb819578
Fields: $module : service_process_vs_37687
Message: The activity has been canceled.
--------------------
Error code: 1602
Module: 91
LineInfo: 9d08bc3c61bce3e5
Fields: IsReturnCode : 1, $module : arx_agent_fork_vs_37687
Message: A generic error of Microsoft Exchange Backuper.
--------------------
Error code: 17
Module: 91
LineInfo: 7edade4ed07d52be
Fields: IsReturnCode : 1, $module : arx_agent_fork_vs_37687
Message: Failed to back up the information store.
--------------------
Error code: 15
Module: 4
LineInfo: 5891440bba57d62a
Fields: $module : arx_agent_fork_vs_37687
Message: Canceled.
--------------------
--------------------
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Log Entry Details
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Type: Error
Date and time: 10/19/2013 6:16:07 PM
Backup plan: once_exch
Task: Simple backup (Full)
Code: 262,159(0x4000F)
Module: 4
Owner: Administrator@EXCH2010
Message:
Canceled.
Additional info:
--------------------
Error code: 15
Module: 4
LineInfo: 5891440bba57d62a
Fields: $module : arx_agent_fork_vs_37687
Message: Canceled.
--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode/
Event code: 0x0004000F
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--------------------
Log Entry Details
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Type: Error
Date and time: 10/19/2013 6:16:07 PM
Backup plan: once_exch
Task: Simple backup (Full)
Code: 5,963,824(0x5B0030)
Module: 91
Owner: Administrator@EXCH2010
Message:
Failed to process the Microsoft Exchange item.
Additional info:
--------------------
Error code: 48
Module: 91
LineInfo: 242a88b9f8d1f566
Fields: $module : arx_agent_fork_vs_37687
Message: Failed to process the Microsoft Exchange item.
--------------------
Error code: 15
Module: 4
LineInfo: 5891440bba57d62a
Fields: $module : arx_agent_fork_vs_37687
Message: Canceled.
--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode/
Event code: 0x005B0030+0x0004000F
--------------------
--------------------
Log Entry Details
--------------------
Type: Error
Date and time: 10/19/2013 6:16:07 PM
Backup plan: once_exch
Task: Simple backup (Full)
Code: 262,159(0x4000F)
Module: 4
Owner: Administrator@EXCH2010
Message:
Canceled.
Additional info:
--------------------
Error code: 15
Module: 4
LineInfo: 5891440bba57d62a
Fields: $module : arx_agent_fork_vs_37687
Message: Canceled.
--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode/
Event code: 0x0004000F
--------------------
--------------------
Log Entry Details
--------------------
Type: Error
Date and time: 10/19/2013 6:16:07 PM
Backup plan: once_exch
Task: Simple backup (Full)
Code: 5,963,824(0x5B0030)
Module: 91
Owner: Administrator@EXCH2010
Message:
Failed to process the Microsoft Exchange item.
Additional info:
--------------------
Error code: 48
Module: 91
LineInfo: 242a88b9f8d1f566
Fields: $module : arx_agent_fork_vs_37687
Message: Failed to process the Microsoft Exchange item.
--------------------
Error code: 15
Module: 4
LineInfo: 5891440bba57d62a
Fields: $module : arx_agent_fork_vs_37687
Message: Canceled.
--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode/
Event code: 0x005B0030+0x0004000F
--------------------
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Log Entry Details
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Type: Error
Date and time: 10/19/2013 6:15:45 PM
Backup plan: once_exch
Task: Simple backup (Full)
Code: 5,964,087(0x5B0137)
Module: 91
Owner: Administrator@EXCH2010
Message:
Storage group or database 'Mailbox Database 1323246879' will be skipped during backup on server 'EXCH2010.eaglenet.net'.
Additional info:
--------------------
Error code: 311
Module: 91
LineInfo: 400c368a6260dca7
Fields: $module : arx_agent_fork_vs_37687
Message: Storage group or database 'Mailbox Database 1323246879' will be skipped during backup on server 'EXCH2010.eaglenet.net'.
--------------------
Error code: 701
Module: 91
LineInfo: 48a5cb09af6379a4
Fields: $module : arx_agent_fork_vs_37687
Message: A system error has occurred.
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Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8ea
Fields: code : 2147944122, $module : arx_agent_fork_vs_37687
Message: The RPC server is unavailable
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Acronis Knowledge Base: http://kb.acronis.com/errorcode/
Event code: 0x005B0137+0x005B02BD+0x0000FFF0+0x800706BA
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I also have the same error.
Was there ever any resolution?
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