Thunderbird backup fails due to locked files
Sorry to re-ask what has probably been asked before but I can't seem to search this forum and get the results in date order.
Anyway, I use TIH2015 to do daily backups of my data including backing-up my Thunderbird profiles. If Thunderbird is open (which it usually is), the scheduled backup fails because the data file is locked.
I am pretty sure that other backup programs I have used in the past get around this by taking a snapshot of the locked data file.
The fact that TIH fails on this point makes scheduled backups useless for me. My Thunderbird data is one of the most important things I need to backup.
Any help much appreciated.


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Are you doing a cloud backup? It doesn't use shadow copies of files.
I think/hope that local backups do use shadow copies. I've never had this problem when backing up to a USB disk.
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Just backing up local data to a NAS drive. If any file is in use, the backup halts and, unless there's user interaction (closing the open file), the backup terminates with an error.
I don't think it used to do that.
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I find this rather disturbing. If I lost my Thunderbird data and address book I'd be in real trouble. I never realised Acronis might not be backing it up.
Please explain exactly how I should back up using Acronis 2013 so that Thunderbird data is always backed up.
Thanks
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