Cannot find version.... or retry or browse

This type of error can be taken very literally. For some reason, ATI cannot find or access a backup file that its internal database has recorded as being on a specific medium, in a specific directory and with a specific name. Any manual change to any of this parameter will cause the error, in addition to networking, access rights errors.
To make sure you understand, version/volume 1 correspond to the first file in the chain (typically the full backup), version/volume 2 correspond to the second file. A file can be an full, incremental, or slice of the above (for example if a backup file has been split in a couple of files).

Using the recovery CD, can you validate any previous point in time? For example, if you cannot recover from Incr3, can ATI validate the full?
If ATI can access at least one file from the backup and validate or recover a couple of files from it, you have a chain consistency issue.

If you cannot overcome the problem, most likely your backup is corrupted and you will have to create a new backup.

Pat L wrote:

If you cannot overcome the problem, most likely your backup is corrupted and you will have to create a new backup.

The whole point of restoring is to, er, restore. Forcing me to create another backup is not going to get me very far.

The whole, of that backup checks fine as "Validated".

I'm beginning to wonder why I use this software. It simply cannot do what it promises.

Thanks for the bad news.

I am having the same issue.. I used Acronis to back up 3 years worth of work and not I can not get to the files i need after a main hard drive crash.
I would really like an answer to this. I trusted this program to backup files. But from what I am reading it may have been misplaced..

Let me add that I get a screen that I can not close. Even with task manager.. I ahve to reboot to get rid of it.

Edward,
Please post a screen capture of the entire contents of the tib storage folder beginning with the full backup listed first.
Your attachment shows the most recent tib files but please display them all.
Does your storage folder list each and every file in sequential number?
A problem occurred on Dec 12 when it encountered two files of the same namej.

Please review this link--particularly the restore part.
https://forum.acronis.com/forum/38799#comment-122496

At this point, I would urge you to stop creating new backups on the problem task,
and start a new backup task using more frequent full backups. This GH12 example shows how to create the task wherby the number of incremental files should be greatly reduced.

GH12. Create Custom Incremental Backup Scheme. 6 Inc, Keep 4 chains. The 6-4 is an example only with user choice for whatever number of chains to be retained best fits the individual needs.

This is the full folder.. Thank you for the reply.
I really need to get the files restored..

If I am reading the link you provided, it is saying that I have to have all the backups from day one?

Yes, if you wish to restore your most recent backup slice 93, you must have all prior 92 backups.
If any of the older incremental are missing, the backup stops being restorable at the break point.
The full backup can be restored. All newer incrementals have no value beginning at the break point or at tghe point where the tib are missing.

Each incremental backup only contains the changes from the last incremental so no other incremental has the same data, so without all incrementals, your backup is missing data and incomplete.

Or, if you wanted to restore backup #50, you would need all 50 prior backups.

Did you invoke any type of manual consolidation option?

How did the missing tib files become missing?
Did you move any tib files or attempt to change the task location of the missing files?
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EDIT:
Your attachment shows only 5 files and no full included.
Return to your storage folder where you made this image and click on the file folder named
System Backup
and advise what is listed.

Well that sucks.. Does it say any where in the instruction's that you have to have all the pervious backups? if it does I missed it.. The disk was getting full and I deleted all but the most recent 4 or 5..
3years worth of work.. gone..
Here is what is in the other folder..

Thank you for your time..

As a fellow user, I feel your pain. Trying to prevent user errors or helping to understand how to use the program is one reason why my number of help postings is so large. All my guides are there to help prevent situations such as yours.

At this point, the full backup should be restorable.
You can also try some file recovery software in attempt to recover the file names.
If the missing data is worh several hundred dollars, you can have professional recovery of your files. You can find name via an internet search.

Here are some example of how to set up backup tasks for automatic deletion by the program of old backpups.

GH11. Create Custom Full Backup Scheme.Keep 4 versions (chains). The 4 is an example only with user choice for whatever number of chains to be retained best fits the individual needs..

GH12. Create Custom Incremental Backup Scheme. 6 Inc, Keep 4 chains. The 6-4 is an example only with user choice for whatever number of chains to be retained best fits the individual needs.

GH13. Create Custom Differential Backup Scheme. 2 Diff, Keep 2 chains. The 2-2 is an example only with user choice for whatever number of chains to be retained best fits the individual needs.

Many of us have learned the hard way some of the do's and don'ts.

My signature link #1 below may provide some guidance for future use of the program
as you traverse its learning curve.

Good luck and I'm sad for you.