ATI2010 does not find my RAID10 setup.
I used to have a RAID 1 setup with a previous build of ATI2010 and it could find my RAID 1 when I booted with the boot disc.
Now I have the latest build of ATI2010 and it is unable to find my RAID10 setup. The boot disc of the previous build would find all 4 independent drives instead of 1 single RAID10 disk. The new build does not find any drives, even my USB hard drive that I am trying to restore from.
I have tried the BartPE boot disc and the ISOLINUX boot discs, but both fail.
The BartPE disc loads and when I click on Acronis true Image from the menu, it never loads up ATI2010. Eventually the BartPE will freeze (although I am able to move the mouse, but the menu button on the bottom disappears.).
I tried the Isolinux ISO but it also fails to find any hard drives and gives a bunch of errors while it is booting up.
I also tried creating a bootable USB drive, but it also does not find the drives.
Last attempt is to download the Plus Pack and try the WinPE boot disc creation. If that does not work, and Acronis is unable to get their software to work, I want my money back.
My computer:
Asus M4A79 Motherboard
AMD Phenom II X3 720 BE
8GB DDR2-800 RAM
Windows 7 Pro x64

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Thanks for your reply.
I was sent a link by an Acronis employee that looked like the ISOLINUX boot CD but was much smaller (about 30MB). It booted up to the point where it would show the Acronis True Image 2010 loading screen and it said "Processing..." or something similar on the bottom but it never finished loading and then the computer just reboots.
I have updated the BIOS to the latest version, with only a slight change. The WinPE CD now loads Acronis True Image, but while it finds every other drive in my computer, it does not find the RAID10 array.
The previous version of the boot CD did not detect the 4 drives as 1 RAID volume. It detected 4 drives (each of the array drives individually), which of course is useless for trying to restore to a RAID 10 array of 4 drives.
My motherboard has the AMD 790FX northbridge and the SB750 southbridge.
I am using the chipset RAID.
Do you think it would work if I migrated the RAID10 to a RAID5? That is one of the options in the AMD RaidXpert software.
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Hello all,
Thank you for posting your question, I will be happy to help.
Jaime,
I am sending a link to you via Private Messages to download another ISO file. This CD contains the latest kernel available for now. Please create a new Acronis Bootable Media and check its' functionality.
Scott,
Thank you for your help.
Please let us know the results, we should be sure that the program runs flawlessly. If the provided information is not clear or if you have any other questions do not hesitate to post them and we will be glad to answer.
Thank you.
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