Error occurred while checking for updates
I have two installations of TI Home 2011 Build 6942 both running on Windows 7. Both exhibit the same symptoms. Every time I log into TI an error message is generated in the log as follows: "An error has occurred while checking for updates". If I try to re-install the latest build from the Acronis web site the following message is generated "Error occurred while connecting to the update server".
Is the problem caused by Acronis ceasing updates for TI 2011? Or is there some other cause for this problem.
Thanks in advance.


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Hi Enchantech
Thanks for your prompt response, and your solution has worked perfectly on one machine. But on the other (Samsung R580 Notebook running Windows 7 SP1) there is no entry TrueImageHome\Settings in the registry. The only entries under Acronis are \afcdp, \Scheduler, \Snapman, \nad \Tdrpman. But the application appears to behave correctly.
Am I missing something?
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try for Win7 x64
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Acronis\TrueImageHome\Settings
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Thanks G Uphoff. Worked a treat. Just shows it pays to consult the professionals!!
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