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Hard disk is not recognized

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hello,
I want to create image to my server (HP ML 310 ).
On my Server installed Winsows Server 2008 R2,i have to 2 HD With Raid 1.
When i Boot with Acronis I got Error "true image has not found any hard drive".
what is the reason for that ?
Thanks.

0 Users found this helpful

If you are using user created TI boot media then your issue is probably that the media does not contain the necessary drivers needed for the raid controller.

I would suggest you create a WinPE based recovery media that includes your raid controller drivers. You might wish to PM MVP Mustang for more information. Link below:

https://forum.acronis.com/messages/new/407?destination=user%2F407

Two questions:
1.Is it possible to add the driver to the Acronis media burn it ?
2.Incidentally link sent does not work.
i Would love to have a link directory solution proposed.
Thanks.