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Can't Create Bootable Media CD

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In Acronis True Image Home 2012 Plus Pack, when I try to burn a bootable media CD, after clicking "Proceed," I get a dialog box: "The device is busy. (Ox40010)
Tag = Ox8B7F8138EBD33EC1, with two buttons: Retry and Cancel. I've tried this is both Windows 7 and Windows 8 with the same result. I don't know what device it is talking about -- there is a blank CD in the drive waiting to receive data, but the drive is not "busy." Any ideas?

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Have Acronis create an ISO file of the Rescue Media, and then use Windows or another program to burn the ISO image onto your CD/DVD.

http://windows.microsoft.com/en-US/windows7/Burn-a-CD-or-DVD-from-an-IS…

try leaving the tray open with the CD inserted.
Let the program close the tray.

I just had the same problem. Leaving the draw open and using an unformatted DVD+R worked. Thanks GroverH from back in 2013.