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can,t stop a backup once started

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i have tried a new backup and have even reinstalled the product.it still shows a stuck backup in progress and i can,t stop it.

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If you are running Windows 8.1 or below, you can use the cleanup utility (follow each instructions with caution), reboot and reinstall.

You can also try to use the schedule manager tool, to zap all your scheduled tasks (this doesn't delete the task, just the scheduling of them), and reschedule them.

solved that problem by deleting backup.still can,t backup,shows queued.

Same here. Worked fine under Windows 7, but Windows 10 hangs with both backup and restore.

Initially tried with licensed ATI 2015 build 6613. Then tried trial version of ATI 2016 which is slightly better as I can restart the PC (always had to use the reset button with 2015!) Looks like a resource locking issue to me.

Note that before updating to Windows 10, I uninstalled ATI 2015 build 6613 and used the clean up utility. Then reinstalled after upgrading to Windows. Uninstalled ATI 2015 for about a week before trying ATI 2016. PC is fine when no ATI installed.

Im using windows 7 and Im have the same problem after hours waiting 5 hours cannot stop back up and it has backed up nothing.

Not sure what to do, on computer using windows 8.1 it backs up 80% then says error and shuts down.
Might look for something more reliable.