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ATIH2010: Not able to use the second partition on a USB disk

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When I boot from the CD or with F11 to Acronis Startup Recovery Manager,
I cannot make a backup to the second partition of my USB drive, only the first partition is visible as "removable drive e:".
I also cannot browse this "drive e:" to find a folder to write the backup to.
The first partition is a FAT VistaPE boot partition, the second partition is NTFS formatted.
This was not a problem in ATIH11.

Thanks.

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Hello Theo,

Thank you for posting your question, I will be happy to help. 

Please plug the USB drive to the system, download Acronis Report utility available here and run it, create a report and attach the file to your next post. Please compress the Acronis Report output file into an archive (e.g. with WinZip) and attach to your message by browsing for the archive.

This would provide us with detailed information on the hard disk partition structure.

We are looking forward to hearing back from you at your earliest convenience. If the provided information is not clear or if you have any other questions do not hesitate to post them and we will be glad to answer.

Thank you.

Hello Oleg,

Thank you for your reponse.
You will find the report in the attachment.

Thanks.

Anhang Größe
29130-88936.zip 94.66 KB

Hello Theo,

Thank you for the provided information.

Unfortunately, the exact reason of the issue is not seen. I am sending a file to you via PMs, please burn it to a CD disk and see if the issue remains. Let us know the results. 

We are looking forward to hearing back from you at your earliest convenience. If the provided information is not clear or if you have any other questions do not hesitate to post them and we will be glad to answer.

Thank you.