Error opening configuration file

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Beiträge: 14
Kommentare: 16

TI runs fine for a while, then I get

Error while opening configuration file
Error occured while creating the file

then :

The specified file does not exist

I cancel the job which requires killing all Acronis Tasks with Task manager, deleting the job and recreating it. The new job runs for a few days or weeks and then recurs. This is incredibly annoying because it happens to several of my customers requiring me driving out to their site to clean up this mess.

Is there any fix that will keep this from happening?

There used to be a log for each job I could view for each backup job but I can't find a way to see it from the 2015 user interface. Am I missing something?

Thanks for any assistance with this error.

Task execution failed email.

1    Information    12/1/2015 1:00:45 PM    Backup reserve copy attributes: format tib; need_reserve_backup_copy false;

2    Information    12/1/2015 1:00:45 PM    Operation DaleSurfaceProImage started by schedule.

3    Information    12/1/2015 1:00:45 PM    Operation description: Stage Description.

4        12/1/2015 1:00:45 PM    AcronisLRPCConnect::BEGIN id=4,036

5        12/1/2015 1:00:45 PM    AcronisLRPCConnect::BEGIN id=12,040

6        12/1/2015 1:00:45 PM    Retreiving Fdisk ver1 disk set to Fdisk ver2c disk set...

7        12/1/2015 1:00:45 PM    Fdisk2: Use Disk 1 host= 0 bus = 0 target = 0

8        12/1/2015 1:00:45 PM    Fdisk2: Use Disk 2 host= 0 bus = 0 target = 0

9        12/1/2015 1:00:45 PM    Refreshing Drivers...

10        12/1/2015 1:00:45 PM    Enter to process disks in Mbr Driver (id = 9)

11        12/1/2015 1:00:45 PM    Exit from process disks in Mbr Driver (id = 9)

12        12/1/2015 1:00:45 PM    Enter to process disks in Gpt Driver (id = 10)

13        12/1/2015 1:00:45 PM    Try to load Alternate Header from 1000215215

14        12/1/2015 1:00:45 PM    Gpt Disk 35475A7F-7E91-4E17-AF8C-6383D365B0F8 LBA=1000215215 ALBA=1

15        12/1/2015 1:00:45 PM    try to loading Header from 1

16        12/1/2015 1:00:45 PM    Gpt Disk 35475A7F-7E91-4E17-AF8C-6383D365B0F8 LBA=1 ALBA=1000215215

17        12/1/2015 1:00:45 PM    Exit from process disks in Gpt Driver (id = 10)

18        12/1/2015 1:00:45 PM    LDM: New ProcessDisks(rawLayer, headLayer)

19        12/1/2015 1:00:45 PM    ProcessDisks: One more disk to check

20        12/1/2015 1:00:45 PM    ProcessDisks: One more disk to check

21        12/1/2015 1:00:45 PM    Mark All groups as Root Like Dgs

22        12/1/2015 1:00:45 PM    ------ Volumes Objects ------

23        12/1/2015 1:00:45 PM    LDM initialization complete

24        12/1/2015 1:00:45 PM    AcronisLRPCConnect::BEGIN id=10,716

25        12/1/2015 1:00:49 PM    Analyzing partition '0-0'...

26        12/1/2015 1:00:49 PM    Analyzing partition '1-1'...

27        12/1/2015 1:00:49 PM    Analyzing partition '1-2'...

28        12/1/2015 1:00:49 PM    Analyzing partition 'C:'...

29        12/1/2015 1:00:49 PM    Analyzing partition '1-5'...

30        12/1/2015 1:00:49 PM    Analyzing partition '0-0'...

31        12/1/2015 1:00:50 PM    Analyzing partition 'E:'...

32    Information    12/1/2015 1:00:50 PM    Backup reserve copy attributes: format tib; need_reserve_backup_copy false;

33        12/1/2015 1:00:50 PM    Error while opening configuration file .

34        12/1/2015 1:00:50 PM    Error occurred while creating the file.

35    Information    12/1/2015 1:00:50 PM    Operation: backup

36    Information    12/1/2015 1:00:50 PM    Priority changed to Low.

37    True Image    12/1/2015 1:00:50 PM    The specified file does not exist.

38    True Image    12/1/2015 4:24:07 PM    The specified file does not exist: .

39    True Image    12/1/2015 4:24:07 PM    Check whether the source and destination partitions exist.

40    True Image    12/1/2015 4:24:07 PM    Canceled.

41    True Image    12/1/2015 4:24:07 PM    The specified file does not exist.

42        12/1/2015 4:24:07 PM    ServerLRPC::_CloseConnection id=10,716

43        12/1/2015 4:24:07 PM    ServerLRPC::_CloseConnection id=10,716

44        12/1/2015 4:24:07 PM    ServerLRPC::_CloseConnection id=4,036

45        12/1/2015 4:24:07 PM    ServerLRPC::_CloseConnection id=4,036

46        12/1/2015 4:24:07 PM    ServerLRPC::_CloseConnection id=12,040

47        12/1/2015 4:24:07 PM    ServerLRPC::_CloseConnection id=12,040

48    True Image    12/1/2015 4:24:07 PM    Operation has completed with errors.

Di, 12/01/2015 - 21:49
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Legend
Beiträge: 172
Kommentare: 11125

The missing file sound like it could be a connection or sleep issue with the target.

Should you have any issues when accesing NAS by the name, do the following:

specify your NAS using UNC-path: \\NASname\ShareName
specify it by the IP address, e.g. \\IPofNAS\ShareName

The cause could be an issue with the usb3 connection, which may be dropping out or at sleep. I would investiage the usb3 disk to to make sure that is not happening. Disable the sleep option on the USB3 disk. I have attached several links as examples. Another place to look is the Start progams/Western Digital menus. Often times there is listed a utility which is used in changing the sleep times on Western Digital external disks.

Other usb stop sleep links:

/system/files/users/285/usb-prevent-sleep.png

/system/files/users/285/usb-quick-removal-1.png

/system/files/users/285/usb-quick-removal-2.png

/system/files/users/285/usb-quick-removal-3.png

The easiest viewing of log file is to get the backup results mailed via email. This can be done by enabling notificsation with the backup task.
Or, when viewing the log file via Notepad, the log file named "service plus backup date" has the most information.
The log files are found in C:\ProgramData\Acronis\TrueImageHome]logs

Do, 12/03/2015 - 23:32
  • Anmelden, um Kommentare verfassen zu können
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.