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30 day refund

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Hi, 

    I have tried True Image 2016, upgrading from 2014, but find it does not have the same functionality as my 2014 version. I requested a refund which your website says you can do within 30 days of purchase, but unsure whether the support have recieved it, since there is no feedback to say the filled form has been received on pressing the send

                      My cleverbridge purchase  reference for buying True Image 2016 upgrade is  83242804

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Hi Hua,

thank you for your posting!
As far as I see your order has already been refunded and you should have received money back by now.

However, I'd appreciate if you can clarify which features exactly you are missing in the current version. I'll be glad to forward your feedback to development!

Best regards,