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Yoga 900 cannot find the drive

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Boot the Lenovo Yoga 900 notebook with USB Rescue Media but not able to find the M.2 SSD drive (Samsung PM951).

How can it be fixed?

 

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David, welcome to these user forums.

You will either need to build the ATIH 2015 Windows PE version of the Rescue Media using the Windows 10 ADK and possibly need to inject device drivers for your NVMe drive, or else upgrade to ATIH 2016 or 2017 which now has support for these drives included in the latest build versions.

hi i have the latest version of true image 2017 and when loading the universal restore bootable media  with the corect x64 intel drivers it cannot find a local OS and does not detect the drive i need to restore too the destination  laptop is a lenovo yoga 900 how do i get the bootable media to detect my local drive?

lipa kohn wrote:

hi i have the latest version of true image 2017 and when loading the universal restore bootable media  with the corect x64 intel drivers it cannot find a local OS and does not detect the drive i need to restore too the destination  laptop is a lenovo yoga 900 how do i get the bootable media to detect my local drive?

You cannot use the Universal Restore media to restore your backup to the destination drive - this has to be done using the Acronis Rescue Media, and depending on your system BIOS, this may need to be the Windows PE version of the Rescue Media.  It is only after restoring in this way that the UR Media will detect the restored OS.

Ditto to Steve...

1) Must backup and restore the original image to the PM951 FIRST.  As the PM951 is a PCIE NVME hard drive, you will most likely need WinPE RESCUE media to backup/restore, and a second WinPE rescue media to run UR (if UR is even going to be needed - UR should only be needed if you are trying to move an older OS to a different computer)

2) If this is a the same system, don't run UR - you shouldn't need it. If you are restoring an image from a different machine to the Lenovo, UR will need to be run after the restore has completed.

WORD of WARNING... if you are taking an older OS image and attempting to restore to a new machine, you may be coming from a LEGACY/MBR/CSM OS install and your Lenovo may be setup for GPT/UEFI.  Technically Acronis can make this conversion, however, modern bios on laptops are sometimes locked down as UEFI is designed to be more secure and many OEM's are taking advantage of this.  If the OEM bios is configured correctly and does not have such restrictions, you may still need to verify that things like secure boot are disabled, the SATA mode matches on both the old and new system, etc - these are all user settings that need to be worked out first.  These would apply to any backup/restore program as far as the user getting the bios settings correct when attempting to restore an old OS to new hardware. 

steve's statement "upgrade to ATIH 2016 or 2017 which now has support for these drives included in the latest build versions" is not true that true image 2017 's universal bootable media stills doesn't works with yoga900.

i have opened a support case and acronis customer service guided me how to create a custom winpe bootable device with nvme driver. frankly, the procedure is quite complicated so i suggest you open a support case too and let them guide you.

David, thank you for your update / feedback on this subject.  It is difficult to know all the variations of what is / isn't supported by the Rescue & AUR media without having access to a whole range of different hardware to test with, so will always bow to the superior knowledge of those who have tested this directly for themselves.

Rob, is this an area that you and Paul are looking at for the MVP ATI WinPE Builder script to offer an option to build customised AUR WinPE media too?

The 900 will need WinPE rescue media for UR since it has the NVME drive, if the SATA mode is RAID in the bios. There was another user with a Yoga (I can't find the thread) that contacted Lenovo and confirmed the SATA mode was RAID and that it was not configurable in the bios on that model. I suspect the same here but I haven't researched it. WinPE rescue media is needed to add the IRST RAID drivers that are not available in the default Linux media to support the RAID mode since it's not even possible to temporarily change the SATA mode in the bios for the purpose of backup and restore using that as the workaround.

Steve,

Yes, the new version will be able to look for True Image, UR and DD12 and add any/all of them into the build that it finds on the system. Completely new process from the existing method though, but very similar results as far as what the end user will get as the finished WinPE product. Shouldn't be too much longer now. Mustang and I agreed not to release until we were both ready, but we're getting close.

Rob, thanks for the update on the new tool, look forward to giving it a spin when made available.