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Does TI 2017 add support for hybrid drives?

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Robert, welcome to these user forums.

I cannot find any specific information on support for hybrid drives with ATIH 2017 other than the KB document published previously for ATIH 2016: 45886: Hybrid Drives Are Not Supported in Acronis Bootable Environment which is speaking to support for these drives in a offline recovery environment.

I personally am using a 1TB SSHD hybrid drive in my laptop and have used it successfully with both ATIH 2016 & 2017, including restoring partitions when needed, but I guess it really depends on how the hybrid drive presents itself to both the Windows OS and the Acronis media.

My Samsung SSHD drive presents as a single drive with no indication that it has a mix of both SSD and HDD inside the covers, thus Acronis seems to be happy with working with the drive.

Hybrid drives work just fine.  You just can't "clone" to or from them.  You have to take a disk backup and restore the backup instead.  I would recommend this method over a clone anyway though for the simple fact that you get a backup out of it and can use that as a safety net to return to. 

My recollection is that the Seagate/Samsung SSHD work in a different way to the Western Digital Black SSHD, if I recall correctly WD have extended SSHD beyond the Black range and they may use yet another approach.

Ian

In reply to by truwrikodrorow…

Is there any update on ATI supporting full "drive" backup and restoration of hybrid drives, including using the boot disk to run a full disk restore? If only some models of hybrids are support, is there a list? My qiestions are not about SSDs but Hyrids.

tia, sh

Posters,

Hybrid drives are not supported by the product including TI 2017, 2016, 2015, and Snap Deploy, DD 11 and 12 and the business product line because of the the cache that exists on such drives.  You might have success in backup of data from such drives but restoring such data may seem t o work but then you later find that the restored files are not        actually on the disk.

This is because of the cache on those drives and how they function.  See the KB below for the official statement.

https://kb.acronis.com/content/45886

Thanks for the prompt and helpful reply.