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Can't run Backup Task from acrocmd

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Hi Guys,

 

I have a backup plan that backups 4 of my servers, with all their applications, to a external backup drive with encryption.

This works perfectly when i use the schedule options. but as soon as i want this task to start using acrocmd.exe there are issues.

command in Administrator Command prompt:
"C:\Program Files\Acronis\CommandLineTool\acrocmd.exe" run task --id=1ADFD375-539F-4370-A3FC-45C63415BA20

Which results in the following error log:
 

Error
Date and time
Sep 19, 2017, 04:42:09 PM
Module 309
Message
Additional info:
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB819595
Fields: {"$module":"service_process_vsa64_3689","CommandID":"8F01AC13-F59E-4851-9204-DE1FD77E36B4"}
Message: TOL: Failed to execute the command. Backing up
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB819595
Fields: {"$module":"gtob_backup_command_addon_vsa64_3689","CommandID":"8F01AC13-F59E-4851-9204-DE1FD77E36B4"}
Message: TOL: Failed to execute the command. Backing up
------------------------
Error code: 2
Module: 630
LineInfo: 0x3C399E9412BB919D
Fields: {"$module":"disk_bundle_vsa64_3689"}
Message: Cannot modify user profile.
------------------------
Error code: 13
Module: 627
LineInfo: 0xE839411589F189C2
Fields: {"$module":"access_manager_vsa64_3689"}
Message: Access violation in module 'DiskBundle.dll' at line '0x3c399e9412bb919d', executable: 'service_process.exe'.
------------------------
Error code: 2
Module: 627
LineInfo: 0xE839411589F188BB
Fields: {"DeniedSID":"S-1-5-21-4013747621-1212663945-1709379876-500","DeniedProfile":"DFE78CFA-1623-1903-6C91-41F371C09A5C","DeniedUser":"OFFICE\\Administrator","CurrentProfile":"99C921CF-24B9-50B9-E36E-0F953B1F93FD","CurrentSID":"S-1-5-21-4013747621-1212663945-1709379876-500","$module":"access_manager_vsa64_3689","CurrentUser":"OFFICE\\Administrator"}
Message: Insufficient privileges to configure user profile. Only administrators are allowed to do it.
 
I've tried all sorts of things. Running the script with administrator previlages, using the administrator username and password and host name as parametes (--host=SERVER04 --credentials=OFFICE\\Administrator,<password>)
 
But all results in exactly the same behaviour.
 
Please help .....
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