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TimounterMonitor.exe "not started" MSVCR80.dll "not found)

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Hallo

I updated from True Image Home 11 to True Image Home 2011 after I reboot I got the error

TimounterMonitor.exe "not started" MSVCR80.dll "not found)

Is there a solution for this problem

cheers Rene

Anhang Größe
acronis.pdf 10.6 KB
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I did copy by hand ...to the system32 the following files MSVCP80.dll und MSVCR80.dll now I get a new Error PLEASE SEE PDF

Anhang Größe
42734-91588.pdf 10.25 KB

Try running the installer again, and select 'repair' option.

Does stop the repair (its says not finished installation"

Any other Idee?

cheers Rene

Before going the long way and uninstalling everything, try this.

Open up a command Windows (type cmd

Change the directory to your sys32 folder and then type regsvr32 MSVCR80.dll If you have a 64 bit system then change to the SysWOW64 folder.

When I do that I get a error 

runtime error

R6034 ...load runtime incorectly

See PDF

Anhang Größe
42789-91597.pdf 10.35 KB

Hi, i've the same two error (msvcr80.ddl and r6034) when i start the program (trueimage.exe - trueimage 10 buy yesterday).

Help me.

Paolo

Xp sp3
antivir
look'n'stop

I did used the Acronis removel tool from (disk director and older version) after that I installed the apllication again ...without problems

ask the support for the cleaner utiliy

cheers rene

(by the way the Acronis Support is a "pain in the as")

I did not get a answer back from them

I removed everthing

Reboot

then I got the "AcronisCleanUp.exe" from Acronis

Reboot

Then I installed 2011 again

Did you made this order?

cheers Rene

Many tanks for replay.

Nothing, same error !!!

AppName: trueimage.exe
AppVer: 13.0.0.7046
ModName: msvcr80.dll
ModVer: 8.0.50727.4053
Offset: 000046b4

Paolo