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Full back up failure

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Log Entry Details
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Type: Error
Date and time: 13/10/2010 16:38:39
Backup plan: New Daily to Tape
Task: Full backup
Code: 262,145(0x40001)
Module: 4
Owner: Administrator@CONSUMER
Message:
Failed to back up file or folder 'F:\pagefile.sys'.
Error occurred while reading the file.

Error code: 0x40001
Tag: 0x61F1883FE50B0B0C
Failed to read the snapshot.

Error code: 0x10C45A
Tag: 0x14181C22EF45AD47
The parameter is incorrect

Error code: 0xFFF0
code = 2,147,942,487 (0x80070057)
Tag: 0xBD28FDBD64EDB8BC
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can't find any info on this error any help would be appreciated.

Justin

0 Users found this helpful

Hello Justin,

Welcome to the forum and thank you for posting. I will definitely assist you.

According to the error log, the file backup fails on the pagefile.sys file which is located on your F: drive. At the moment, it is not clear why this failure occurs.

By default, during a partition or file backup our software skips the pagefile.sys and after the recovery recreates the file with zero bytes in size.

It is very likely something else is causing the backup failure and without additional logs it will be hard to say what exactly.

As a workaround, you can exclude this file and let me know how the backup task runs.

Just in case, you can always contact our Support team with this report if you need immediate assistance.

Please let me know if you have any other questions.

Thank you.