Windows shadow copy activated, but shadow copys lost.
Hi.
I hope I don't make a mistake when translating "point de restauration" in "shadow copy" ...
So, since some months, I noticed that shadow copys were lost.
For example :
On sunday, I've created a "manual" shadow copy.
On monday evening, at 7pm, the shadow copy was present.
At 8pm, Acronis True Image 2016 runs a backup task then the PC stops.
On Tuesday evening, the shadow copy was deleted.
In the Windows Events, there is a message "L’ancien cliché instantané du volume C: a été abandonné pour conserver l’utilisation d’espace disque pour les clichés instantanés de volume C: sous la limite définie par l’utilisateur.".
But the space reserved for the shadow copys is large enough ~ 10 Go and is empty.
Can you help me ?
Thanks.
Stéphane


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Hi Steve.
Thanks for your help.
I've downloaded Acronis VSS Doctor.
3 issues found :
- VSS Writers Status / Status: Error / Description: Failed to collect VSS writers status => not fixed.
- VSS Shadow Storages Status / Status: Warn / Description: Some VSS shadow storages are misconfigured => now OK.
- NTFS Volume Access Control Configuration / Status: Warn / Description: Some volumes have incorrect access control configuration => now OK
(Have a look at the report).
I will control if the problem persists.
Best regards..
Stéphane
Anhang | Größe |
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464607-153747.txt | 9.24 KB |
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Hi Steve.
The problem seems to be solved.
Restore points are not deleted now.
Tested with succes on 2 PCs.
Thanks a lot :-)
Stéphane
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Stéphane, thanks for the feedback, glad all is now OK.
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