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Why would you buy this product!

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Trying to find somewhere to just say what a pain this product is, and even the forums dont have a feedback section just popping it in here !!

Its a nightmare...

Bought it, installed it and used it. Then tried to upgrade it from the official download on your website, which during the upgrade complained it could not complete due to ADD ONS which i had to install manually.

I cant find these add ons anywhere on my system, or any help in your forums on how to get them off.

Problemk being, now the product is half installed, and wont run as it cant complete the install so I am left with an unusable product

Can you make a product that is usable more than once and where upgrading to the latest version doesnt break it !!!!!!!!!!

Shaun

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Shaun,

One vital piece of information is missing in your post.

What product or products are you referring to?

If you are within 30 days of your purchase (assuming this is a Home product) you are eligible for Acronis support via the support webpage.

It would also help if you included in your post the OS you are using.

Once we (the forum) know what product you have a problem with, you will be able to transfer this thread into the appropriate froum, where more people will see it and perhaps be able to sort it out for you.