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Back-up validations with True Image Home consistently fail

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Hello,

I have Acronis True Image Home 2011 Build 6597 running on a Windows XP SP3 custom build PC. My main drive is an Intel 80 GB SSD. I am backing up to an external USB drive (500 GB Seagate) that has partitions E & F.

I am having ATIH validate the backup right after creation, and it is saying it failed.
THe error codes are as follow (cut & paste and cleaned up a tiny bit)

log build="6597" product="Acronis True Image Home" task="0B76B6B3-8085-4BA5-932D-BA9FAF271B5E" task_name="INTEL SSDSA2M080G2GC" uuid="5F799426-0247-4068-B72E-D926841049E0" version="14.0
Operation INTEL SSDSA2M080G2GC started." module="100" time="1292111568"
Analyzing partition '0-0'..." module="1" time="1292111568"
Analyzing partition 'C:'..." module="1" time="1292111569"
Analyzing partition '0-0'..." module="1" time="1292111569"
Analyzing partition 'E:'..." module="1" time="1292111569"
Analyzing partition 'F:'..." module="1" time="1292111570"

Create Differential Backup Archive</bold><endl/><tabpoint value=30><indent value=4>From: <indent value=10><textcolor value="navyblue">Disk 1</textcolor></indent><indent value=4><endl/>To file: <indent value=10><textcolor value="navyblue">"F:\My backups\INTEL_SSDSA2M080G2GC.tib"</textcolor></indent><indent value=4><endl/>Compression: <indent value=10><textcolor value="navyblue">Normal</textcolor></indent><indent value=4><endl/></indent><endl/>" module="11" time="1292111570" />
Pending operation 147 started: 'Creating partition image'." module="1" time="1292111570" />
Locking partition C:..." module="1" time="1292111570" />
Pending operation 144 started: 'Saving partition structure'." module="1" time="1292112334" />

Validate Backup Archive</bold><endl/><tabpoint value=30><indent value=4>Location: <indent value=10><textcolor value="navyblue">"F:\My backups\INTEL_SSDSA2M080G2GC.tib"</textcolor></indent><indent value=4><endl/></indent><endl/>" module="11" time="1292112335" />
Pending operation 3 started: 'Validate Backup Archive'." module="1" time="1292112335" />
0x65B5EB70110946FA" message="Operation with partition '0-0' was terminated.
Details:
<indent>The archive is corrupted (0x70020)
Tag = 0xF5F8CBCF76155663</indent>" module="1" time="1292112484">
The archive is corrupted" module="7" time="1292112484"
Operation has completed with errors." module="316" time="1292112484"

************

What is going wrong? Is this image good and only the validation is in error? Or is it all broken somehow?

Thank you for your time.

0 Users found this helpful

I'd say you must find the cause and eliminate it. It is unlikely to be cosmetic.

Can you backup to an internal drive? If yes, it could be your USB/external drive.
If no, it could well be your memory. Run some extensive memory tests eg. using MemTest.

Even the very slightest memory problem can cause backups to fail - you only need one error in GB of data - and this will cause problems if you try to restore a whole partition or drive.

Whatever the cause, you need to get to the bottom of it before you need to rely on your backup or you will most likely be out of luck. Don't panic too much though, even if validation fails you will probably be able to use file recovery for most files, so you probably still have a valuable backup, just not something you could use for a full drive restore.

Does the validation fail after a new full backup?

Are these backups that have been imported from 2010?

Does validation fail if you right click the tib file and select validate?

Do they validate if you use the rescue CD?

1) They were created new this morning (and at time of posting) using True Image Home 2011 Build 5697

2) Yes. Fails if validate is part of the imaging task list (by making it an option) and it fails if right-click validate.

3) I am uncertain and unable to check at this time.

I have tried backing up to two separate external devices (well "three" in that one of them I tried both USB and firewire connections). My previous version was 5519 and seemed to work fine.

If you can, I would still test a backup to another internal drive. If that still causes a problem, or if that is not possible, I would definitely do some extensive (overnight or longer) memory tests. You may have memory (most likely but not exclusively) that is just starting to fail.