Direkt zum Inhalt

How do I remove acronis 2020 completely

Thread needs solution

I have used Acronis 11 for years with no problems on my old laptop.

Recently had to buy a new one with Windows 10 so I bought Acronis 2020 for 3 PCs

2020 has suddenly decided it doesn't want to restore from any of my backups (all validated)

I have tried uninstall and reinstall.

I am not a tech bod so something simple please.

0 Users found this helpful

William, welcome to the Acronis user forums.

Further information would be appreciated so that we can help you achieve your objective.

Please advise the version and build number of Windows 10 you are using (for example Windows 19 Pro x64, build 2004 - you can find this information via Windows settings, it is under "System", and you select the bottom item "About" which will provide information about your PC).

What are you attempting to recover (partition/disk, files and folders)? How are you doings so, from within Windows or using the recovery media. If you are using the recovery media, as you have a new PC it will almost certainly be UEFI rather than BIOS/Legacy, so you will need to select UEFI for the USB Stick/DVD used for recovery. Secure boot if enabled can cause problem.

Ian