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no problem, just a question about possible antivirus conflict

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i purchased 2011 ati home
havent even installed it yet but i have a question
i use norton AV 2011 which downloads virus definitions every few min and checks for and installs software updates about 3x/day

would this conflict with the backup process?

thanks

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Hi there,

No. It will not conflict, just like pretty much any software activity (short of changing the partitions). When you start a backup, there is a snapshot of your disk that is made and the information is then used to build the image.

hi pat

oh, i get it
thanks

hope i dont ever need it and that it works if i do.

Yes. In particular, you should build and try your recovery CD, make sure you can boot with it.
See Grover's Guides on the Useful Links to the left of the postings.

i thought the installation disc is also the recovery disc
i also thought you could boot up into acronis without a disc
dont bother answering
ill check out grovers guides
thanks so much for your help

You are correct. Things should just work. Go ahead and try it. Make sure you can boot with the CD, you can see your drivers, your backups, that you can start a recovery, just don't proceed at the last step.
It is pretty simple, but it is really worth going through it and learning the process. There are a few idiosynchrasies about this type of software that require learning a bit.
You will be in a much stronger position in case of disaster (trust me, I have been there)

i plan to learn the program but not in great detail. i dont really have an interest in computers.
ive already started browsing the manual (the software actually wont even be delivered for a few more days)
i dont want to get TOO complicated.

one more question if you still have patience
i just saw in grovers guides that any restore should be done through the disc and not through windows
is that crucial or just an enhancement?

Feivel,

Check the build that you are using, the retailer purchased version might be out of date.

feivel,

It is recommended to recover through the CD. Many people recover from within Windows. When you do this, Acronis makes the computer reboot into its own code before starting the restore.

Remember you have to be prepared for the case when your disk doesn't work any longer and you have to change the disk. No windows at that point.

Personally, I always restore images that contain the system (OS and apps) through the CD and everything else through Windows.

What Colin is saying is that you should get the latest version of ATI from the Acronis web site. As of today, the latest build is 6597 (check in Help > About)

One of the things you might want to consider is to perform a backup before you do the first install of TrueIImage. You can do that by returning to your registration page and download the "bootable media" option. After downloading, it needs to be burnt to CD as an image.
For more info about burning as an image, click on my signature link below and select item 2-G,

This file is an alternate Recovery CD which is basically the same as the normal one but uses newer drivers. Using it, you can boot from the new CD and create a disk option backup which is a backup which includes all partitions iincludiing any boot or non-lettered partitions.

By doing this, you have a safety valve if by any chance the install or program does not function properly, you can the restore your backup using the special CD and your system would be back to prior to your install.

Performing a backup from the CD also means no interference from windows or your anti-virus.

Just a thought.

thanks pat and grover (THE grover?)
ill have to re-read your post
i didnt quite get it but im sure i will when i have time to go through it more slowly
dont bother re-explaining, im sure after i have the time ill get it, if not ill ask for clarification.
thanks again

"before you do the first install of TrueIImage. You can do that by returning to your registration page and download the "bootable media" option"

a few questions please:

1. usually when you register a program you do that after its installed. are you saying i can register and have a registration page before i install the program?

2.the "bootable media option", thats a file? thanks

okay
i looked into it and understand now
ignore my last post

can i do the same thing with the installation disc?
i mean to backup my drive before i actually install the program.

Your installation disk should be bootable. So, yes you can do it.

Grover was recommending you use the latest version available from the web site, though. If you have purchased your license in a box, your installation CD might just be a bit stale. Not serious issue, but the drivers are not necessarily the latest.

followed your instructions exactly grover
went perfectly
im now going to install the actual program