Direkt zum Inhalt

TIH Recovery disk doesn't recognize MS Wireless Keyboard/Mouse 5000

Thread needs solution

Just purchased the latest version of TIH yesterday (1/12/2011).

When attempting to backup my system after booting from the recovery disk, Acronis does not recognize either the keyboard or the mouse.

Both keyboard and mouse work flawlessly with W7

0 Users found this helpful

Hello David,

Thank you for your post. I will do my best to help you.

Occasionally there are issues with wireless devices in our botable media.

I would really appreciate if you can send me 2 reports from your machine:

1. AcronisInfo report from Windows.

2. Acronis System report from the bootable media.

I will forward this information to our Development team.

Please let me know if you have additional questions.

Thank you.