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Windows Defender is blocked by a third-party antivirus software

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Has anyone seen this error yet?  

"Windows Defender is blocked because Acronis Cyber Protect is installed on the machine."

 

It seems like a Catch-22 scenario.  How do I resolve this?

 

Thanks

 

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Beiträge: 0
Kommentare: 2016

Hello Bob,

thank you for posting on Acronis forums!

Please turn-on Windows Defender Antivirus in your protection plan:

Please consult this documentation on how to special the settings: https://www.acronis.com/en-us/support/documentation/AcronisCyberProtect_15/#windows-defender-antivirus.html

Thank you.  I actually ended up doing this (see below) and the issue cleared, too.  Is there a preferred direction or is it dependant on what the endpoint looks like?

 

image 290

Thanks again!

-b

 

we also have the same problem .. ist there a workaround possible? it*s a little bit funny to read that‘s not possible to activate windows defender because Acronis Cyber Protect is already installed.

frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Beiträge: 0
Kommentare: 2016

Hello MiHi,

thank you for posting your question!

Acronis Cyber Protect 15 provides Windows Defender Antivirus management. Thus, if you applied a protection plan with the enabled Windows Defender Antivirus option, the software will control this function (please see the screenshots in previous posts for more details).

Hi,

 

today I had a chat with Acronis Support and for me error Message is a little bit confusing.

We did following:

 

- uninstall old antivirus 

- now windows defender is active

- install Acronis Cyber Protect Agent

- Try to activate windows defender settings ==> Warning message 

 

It looks if you install cyber protect and add ist to Management Server , agent communicate with Server and i‘ts not necessary to switch on defender because its already active now.. All switches are green now.