ATI Home 2010, Try and Decide failed

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Hello everybody.
I use ATI 2010 Home, with Windows 7 Ultimate 32 bit.
Today i wanted to test again some programs, i activated Try and Decide, installed the programs, but after restart ( discard changes ) i still have all the tested programs, installed.
I use this option for a long time, never had problems with it.
Do you have an idea what's going on ? I tried now everything, like uninstall, reinstall.
But the same problem. Try and Decide won't discard the changes.
Please give me some advices.
Thanks.

Do, 01/27/2011 - 08:21
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Hello Eduard!

Thank you for finding time to join us, we're happy to greet you here! I understand how inconvenient the issue is, and will be glad to assist you.

There can be several reasons for the issue (most probably some low-level drivers conflict). But in order to solve the problem, we need localize the cause. Could you please gather Acronis Info, exact sequence of steps performed, full name of the program installed,  submit a case with the information attached, and let us know it's number?

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Mi, 02/09/2011 - 20:32
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