Getting an error when selecting .tib file to recover
I am using Acronis 11 to restore an image of my existing drive to different hardware. I used an internal WD drive (connected to USb in a Thermaltake BlackX) to backup my original "old hardware" drive. I made the boot disc.
I fired up my new hardware with the internal WD drive internally in place and the boot disc booted perfectly.
When I am asked to select a location for the .tib file, I select the file located in the "My backups" folder.
When I click Next, I receive this error:
"The selected file is not a True Image Home file or the file is corrupted"
Ok, so I repeated the backup procedure again. Nothing appears to go wrong with the backup. I have done this a total of 2 times now with the same error result.
What direction should I go in now?
As this doesn't appear to be an error message that is related to hardware I haven't listed my system specs.
Thanks
I am using TI Home 2011. yes, the boot disc was created by the same version that i have used to make the image, .tib file.
While I upgraded from 2010 to 2011 before I attempted any backups, I assume that when i use the 2011 shorcut, I am actually using the 2011 program.
I have validated the .tib on the source machine. I have run memtest for 20hrs with no errors.
I cannot backup to the drive while it is connected to the motherboard. I have to use a USB transfer to the dock.
The new machine says that it is not a acronis .tib file. That is quite preposterous. While it is possible to believe that it may be corrupted (although it passes the validation test), I find it quite impossible to beleive that it is not seen as a valid acronis .tib file.
I would think that a corrupted .tib would reveal itself in a failed recovery, but this is not even let me attempt a recovery. Something is buggy when it is reporting a non valid file based on looking for a .tib. The only thing I do is click on the selected file during the recovery prompts.
Baffling piece of software to be sure.
Anything else before I contact tech support? I've read all the testing procedures. I'd really like to know why it thinks the file I created with Acronis is NOT and acronis file.
GB
If you haven't, go back to the original machine and boot up the TI CD and confirm the archive will validate using it which is a Linux not Windows enviroment.
What???? I have validated the .tib using the right click option, AFTER I made the backup. It goes through its procedure and has no "completed" message but I assume if it was not validated then it would tell me.
I dont even know why Linux would ever enter into this whole deal.
I simply followed the instructions.
One Click back up
Select the checkbox in My Computer
Direct where to save the backup
Click back up now
How would linux even enter into this procedure?
GB
The TI CD (boot disc) runs in Linux, not Windows. Sometimes the drivers are wrong or the hardware is not detected properly and it causes errors that you don't normally see in Windows.
Make sure you're using the most current version of the TI CD. You can download the ISO from your Acronis account and create a CD using it (use an ISO capable burning program).
Ah, so creating one from within my software MIGHT not work? Am I understanding?
And I believe what you are saying is to create a boot CD from a download that I can find somewhere on "My Account"? Is that correct?
Gb
That's correct. The download version is updated more frequently than the installed version. It also allows you to create the CD without needing to install TI.
Gary,
While it may not be true in your situation,
The error described in post #1 above is most often induced by using an old Rescue CD attempting to restore a backup created by a newer version of TrueImage.
A newer version can restore an older version but an older version cannot restore a newer version.
Well that .iso certainly had a different interface. But I am worried as I did not see any prompt to have the program look for the MB drivers for my New Hardware. Its recovering now. Guess we'll see what happens.
GB
If the GUI looks different from your previous TI CD, you were probably using an older version of TI.
You would need to download the Plus Pack ISO file to have the UR option available.
Just for the record, I bought the 2011 upgrade, and the Plus Pack,installed it. Updated it, then made the backup and the boot disc.
In the end, the backup is fine. But the boot disc must have been the issue. I did download the Plus Pack .iso, made a new boot disc and that is where I see the different GUI. Maybe there is some bug in the upgrade from 2010-2011 that makes a boot disc from 2010. Hence my issue.
In any event, my old XP desktop came right up on the new machine, after I got the right check boxes. I'll have to validate with Microsoft again within 3 days but NP there. So, far so good.
Hope this helps someone in the future.
Thanks,
GB
The boot media for TI 2011 does resemble the 2009/2010 versions. It doesn't have the TI 2011 interface.