TI/PP 2011 Backup/Task Archive Explorer Screen Refresh?

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First, to be clear, the feature I am talking about is where you explore the accumulated archives you have with the tool with the little date/time tabs on the bottom of the display.

I find this tool has three issues:

(1) It does not reliably refresh directory/file display to match what was the actual disk state at the time of the backup.

(2) It is hard to tell when the directory/file display has updated to the actual disk state, since there is no indicator that the display has completed refreshing.

(3) It is supposed to place a yellow highlight on the tab which is currently selected, but often it fails to turn off the yellow highlight on tabs which were previously selected. Thus, leaving lots of yellow highlights.

I have TI/PP 2011 (Build 6696) installed on 4 PCs all running XP Pro SP3 32bit.

Do others also experience the above issues?

Is there any way to correct or work around the above problems?

Thanks.

Sa, 03/05/2011 - 12:11
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mvp

Mark,

The backup explorer uses the data that ATI tracks: ATI has its own databased to know where each file archive has been done, what type of backup it was, etc. If the backup explorer doesn't reflect what is on the disk, your database if out of synch. There is no way to resynch the database (I know, that's weird). You have to assume your backups might be compromised or could create issues when you validate restore and restart fresh chains (if you have any). Not a big deal if you do only full backups.

I did not experience the yellow highlight problem though.

Sa, 03/05/2011 - 19:34
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The backup files themselves have integrity and the UI knows about their existence. (I am aware of the task XML files in the Scripts and Database directories (Archives.xml) which track metadata.)

When I say that the display does not accurately reflect the state of the backup at the particular point of time, I mean that I am observing a screen update problem and not a data corruption problem. If you jump back on forth to other checkpoint tabs, the UI will ultimately update the display accurately. However, in general, you have no way to confidently look at the current display and be 100% positive that it is accurate.

It is clear the TI/PP 2011, uses a multi-threaded approach to perform the display update. This is obvious, since some elements in the display can usually be manipulated at any point in time while others will lock up as it builds the image of the next selected checkpoint. I suspect that part of these problems which I am reporting is due to timing and coordination issues between different threads.

I wish that would fix all of this.

So, 03/06/2011 - 13:28
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