Snapman BSOD

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Each time I connect my Blackberry to my Windows 7 SP1 PC via USB I get a BSOD related to snapman.sys.

I’ve followed the advice in “1620: Removing Acronis SnapAPI Drivers”, and this works until I boot by PC again. I then get a start-up failure, which Windows fixes, but by returning Windows to a position prior to my registry edits.
I have Acronis True Image Home Build 5021.

Any help much appreciated
Nigel

Mo, 03/07/2011 - 19:19
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If it fails on boot, it means that it's not removed properly - it's left in CurrentControlSet\Services and/or filters. Did you try to update to the latest update (7160 for English build) ?

Di, 03/08/2011 - 02:14
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I applied the file SnapAPI.503_s_e_ after reading another post, and that seems to have resolved my issues. Thanks, Nigel

Di, 03/08/2011 - 23:25
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