Going into (hybrid) sleep during an on-demand backup
Since installing TI 2010, I have found it to be essentially unusable for any kind of automated backups, and feel that the simple backups which it is competent to do are just as well done by other (free) programs, including Windows 7 Backup.
Because these problems were supposed to have been largely resolved in TI 2011, I have installed the trial version onto a different, separate computer (without a previous version of TI) running Windows 7 (32-bit). I set up a scheduled partition backup, with automated verification, scheduled to run nightly at 10 PM. I also clicked on the option to awaken from sleep mode to run a scheduled backup. The next option was to "backup now," which I accepted, and the backup began running. After 10 minutes or so, the computer went into (hybrid) sleep mode, and the backup ceased to function, as indicated by absence of activity on the external USB drive which I was using as my destination drive. I was under the impression that problems with tasks being interrupted by sleep mode were resolved in TI 2010 and, presumably, also in TI 2011. Am I mistaken?
Perhaps this has to do with some of my advanced power settings. Currently, I have USB selective suspend disabled, hibernation set to "never," and wake timers "enabled."
? Does the "awaken from sleep" setting only apply for scheduled backups?? Is there any way to ensure this for an "on-demand" backup? ? Has anybody else had similar problems with TI 2011 or, for that matter, TI 2010??
P.S. Apparently, this problem was reported as under active investigation in December, 2009, and supposedly fixed in later updates of TI 2010.
Thanks, everyone, in advance,
Bill Zigrang
Colin,
Sleep is under Windows 7 control; I've changed suspend mode in the Mobo CMOS from S3(STR) to Auto (POS+STR), but that doesn't seem to have made a difference.
The Acronis developers should investigate the SetThreadExecutionState() Windows API -- it can prevent the system from going into a low-power state during operations where this is not desirable.
The scheduled job, as well as the on-demand job, ALSO fails to wake the computer from hybrid sleep.
Colin, have you enabled hybrid sleep??
William, I have Win7 with sleep mode enabled. Earlier this year, Acronis fixed TI2010 to work with sleep mode and stayed awake during backups. However, when I upgraded to 2011, that function quit working again. It remains not working.
Customer support tells me it is a windows problem (not a TI problem) and that I should just disable sleep mode! I have asked (repeatedly) for them to explain how it is not an Acronis problem when it worked in 2010 but not in 2011 on the same machine. They do not answer that, they simply reply that it is not a program fault but a windows problem. "Please disable sleep mode."
It certainly looks like TI2011 was released too early, or from code that did not have the fixes and patches from 2010 added in.
I can confirm that TIH2011 (build 6597) on Win7 64 bit goes into sleep mode during backups. I too, as a software developer, don't believe this to be a Windows problem but an Acronis design choice.
Hello,
I have confirmed that True Image Home 2011, Update 1 (Build 6696) under Windows 7 Ultimate, 32 Bit, runs into Sleep-Mode (Suspend-to-RAM) during scheduled Backup! Horrible.
So, here some code lines for a little Batch workaround.
Condition: you have created an additional ‘Energy scheme’ with disabled Energy-Save-Settings, labelled like “Energy-Save [OFF] …” (see ‘EsaveModeLabel’ below in the Attachment).
With one Batch-File used in “Run before”- and “Run after”-Options from TIH, you can switch to the “Energy-Save [OFF] …”-Mode with Batch parameter ‘off’ at the beginning of your Backup and after Backup you can restore the previously ‘Energy Mode’ with Batch parameter ‘on’ (without ‘’).
Details see: EnergySaveMode.txt (rename to EnergySaveMode.cmd).