Backup - external drive not detected by backup program
After a failed universal restore (performed with the Acronis Cyper Protect tools), the target ssd (2TB NVMe) became unusable - WIndows 10 Disk Manager reported it as unknown and was unable to initialize it, diskpart does not see it; other partition managers also were unable to remedy the situation. Finally, using MiniTool Partition Wizard Pro, the ssd could be "repaired" and cleant, and everything appears to be fine - only when I want to create another backup, Acronis Cyber Protect Home does not recognize the drive as a target where to write the backup to. Instead, it asks me simply to add a sufficiently large medium. Unconnecting and reconnecting the drive (via USB) does not help.


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Hi Steve, it was only today that I received a mail notifying me about your posting.
I'd tried to use Universal Restore in exactly the way you describe in that I wanted to migrate an old Acer laptop with SATA harddrive to a new Acer model with a Samsung 980 NVMe 2 TB SSD. I failed miserably, with a damaged SSD as a result. Interestingly, the new harddisk drivers were not recognized, neither by Acronis Universal Restore nor by AOMEI Backupper Universal Restore software with the difference that AOMEI software left my Samsung 980 SSD intact. Before, a first try to create an installation disk with the new Acer drivers had worked seamlessly. Meanwhile, I installed WIndows 11 on the new laptop with a new Samsung SSD and moved the installed applications successfully from the old laptop to the new one by means of a commercial program, PCTrans by EaseUS.
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Goetz Heller wrote:Hi Steve, it was only today that I received a mail notifying me about your posting.
I'd tried to use Universal Restore in exactly the way you describe in that I wanted to migrate an old Acer laptop with SATA harddrive to a new Acer model with a Samsung 980 NVMe 2 TB SSD. I failed miserably, with a damaged SSD as a result. Interestingly, the new harddisk drivers were not recognized, neither by Acronis Universal Restore nor by AOMEI Backupper Universal Restore software with the difference that AOMEI software left my Samsung 980 SSD intact. Before, a first try to create an installation disk with the new Acer drivers had worked seamlessly. Meanwhile, I installed WIndows 11 on the new laptop with a new Samsung SSD and moved the installed applications successfully from the old laptop to the new one by means of a commercial program, PCTrans by EaseUS.
Hello!
Thanks for updating the thread and sharing what helped to workaround the issue. This may help other users.
Feel free to participate in our community anytime you need.
Best regards.
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