acronis 2011 delete version option always crashes during delete of version windows 7 64 bit
Whenever I use explore versions and try to delete a version the program deletes the version and then stops operating.
Windows reports the following
Faulting application name: TrueImage.exe, version: 14.0.0.6857, time stamp: 0x4dd2bfcd
Faulting module name: TrueImage.exe, version: 14.0.0.6857, time stamp: 0x4dd2bfcd
Exception code: 0xc0000005
Fault offset: 0x001b8e5d
Faulting process id: 0x27bc
Faulting application start time: 0x01cc2fc7f6e8bcd5
Faulting application path: C:\Program Files (x86)\Acronis\TrueImageHome\TrueImage.exe
Faulting module path: C:\Program Files (x86)\Acronis\TrueImageHome\TrueImage.exe
Report Id: f8c3ecee-9bbb-11e0-a577-005056c00008
I have attached a short video of the problem. Can anyone help?
| Anhang | Größe |
|---|---|
| delete_version_crash.pptx | 613.82 KB |
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Well, I wouldn't say fine. You can still end up with too many backup files if you do a manual backup or edit the task. Best in that case to delete or move the backups, delete the task and start over.
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Joe,
What Scott is saying is that auto-cleaning options work in unexpected ways (more intermediary backups could be produced) if you interfere with a scheduled task by adding a manual backup or change the auto-cleaning retention rules. These are temporary issues that fix themselves after the following full.
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