Acronis True Image ruins new hard drive
I just bought a Seagate Momentus XT 500GB drive. I created an image of my old drive and imaged my new drive like I've done a thousand times. Now I'm stuck with a 500GB drive that only has 93 GB. I've tried a dozen things to fix this but nothing works. Thank you Acronis. Do you have a solution to recover my 500GB drive?
did you manually set partition sizes when you restored?
Daniel,
What version of TrueImage are you using and what version of Windows?
From MudCrab:
>Is the drive showing a total size of 93GB or is it showing a 93GB partition and the rest as Unallocated?
Yes and yes.
>Was the old drive 93GB?
100GB
>Is the computer a Dell with Media Direct?
Yes. An Inspiron 6400 from 2006.
> Can you post a screenshot of what Disk Management shows for the drive?
Included.
From Scott Hieber:
>did you manually set partition sizes when you restored?
I don't remember seeing the option. I did not format the drive beforehand either since having done this hundreds, maybe thousands of times through the years I had no problems. But admittedly this is the first time I do it on a laptop and laptops appear to live in a world apart from desktops. :-)
From GroverH:
>Daniel,
>What version of TrueImage are you using and what version of Windows?
I used Home 2010 to restore an XP Pro SP3 system.
Daniel,
Is this a picture where the C:\ drive is the 500GB drive?
This post (and the thread) may be helpful in fixing the problem. I've never had the problem myself (no Dells with Media Direct), but quite a few others have.
From Pat L:
>Daniel,
>Is this a picture where the C:\ drive is the 500GB drive?
Yes.
From MudCrab:
>This post (and the thread) may be helpful in fixing the problem. I've never had the problem myself (no Dells with Media Direct), but >quite a few others have.
Thank you. I will check that out.
I've tried everything recommended. And many things not recommended and nothing worked. I always have problems that can't be fixed like they can for other people. :-)
I'll have to send the drive back and end up getting about 1/2 my money back. I blame Acronis for this - of course Dell is a stupid stupid company but Acronis should warn users when it recognizes a Dell DSR. Disaster Recovery Software indeed. I'll have to look for something else now because I've lost confidence in True Image. Maybe I'll go back to Norton Ghost.
Thanks to all of you for trying to help.