ABR 11 on Linux - acronis_mms process stops after backup

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I have a Windows 2008 Standard server acting as my ABR11 management server that handles the backups for various Windows and Linux servers of various flavors. On all of my Linux servers, I can get a successful backup and verification, but as soon as the verify is done, the acronis_mms service stops running. Therefore, any subsequent scheduled backup tasks for those servers fail. All I have to do is restart the service (/etc/init.d/acronis_mms start) and I am then able to do start a backup. This problem is consistent across all Linux servers.

Any ideas what to look for?

Mo, 08/22/2011 - 20:40
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Hello Stephen,

Welcome to our Forum, we're glad to greet you here. Thank you for your post, I will be glad to assist you with the issue.

In order to localize the issue we will need additional information. Please provide us with the following data: 

  1. Linux System Report
  2. Logs from the var/lib/Acronis folder

After that please submit a case with the information attached, and let us know its number.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Mi, 08/24/2011 - 02:12
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Yana,

I downloaded and installed sysinfo on two of my Linux servers. When I run the utility, it never stops. After four hours, I finally ctrl-c out of the utility. Looking at the log files created, it appears that it created the files when I first ran it, but never did anything with them after that. It seems to be hanging.

Any other suggestions or would you like what I have so far?

Do, 08/25/2011 - 12:47
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