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File backup ignores selections

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I had been using the version-chain file backup successfully with ATIH 2011. I upgraded to 2012 by uninstalling 2011 first, then installing 2012. However, when I tried to make a backup it seemed to ignore all my file/folder selections. After the size of the backup reached 750gb I stopped it. A typical backup for the same selections in 2011 was more like 335gb. I deleted the script and recreated it again from scratch. It did the same thing again. I tried uninstalling 2012 and reinstalling it again... no difference.

I've reverted to ATIH 2011 and everything is working just fine, the way it was supposed to. Does anyone have a clue as to what was going on with 2012? Either its just totally ignoring my selections or there's a a new setting somewhere that I missed. I'm running Windows 7 x64 sp1.

Thanks.

Sam

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Sam,

It might be worth making sure you reboot between uninstalling 2011 and installing 2012.

Thanks for the response. Although I didn't mention it, I had re-booted between installs.

Sam,

It looks like some other users report issues with selecting files. Are you able to select some individual folders? Can you try with one only? It is possible that when some special folder is selected, the entire disk is selected or some other issue.

I have 2011 installed now. I'd hate to reinstall 2012 again until some of these issues are addressed. As I said, 2011 works just fine using the same basic parameters.

Your problem looks similar to this one:
http://forum.acronis.com/forum/24291

Yes, that sounds almost identical to my issue. One other think I noticed was that when mousing over the Acronis icon it said that it was something like 115% (or more, I can't remember) complete. Strange!

Hi Sam,

can you read my post please http://forum.acronis.com/forum/24291#comment-74682
and make the proof if you have the same?
Did you deselected Folders in Folders that have to backup?

Thanks for adding your input. Your selection technique was exactly what I used. Especially for folders with a lot of items in it, I often select the whole thing and then just unselect the folders/files that I don't want included. I've used the same method for all my previous ATIH versions, without any problems. So, I think its definitely a bug in 2012. In the meantime, as I've mentioned, I'm using 2011 for the time being.

Are we the only ones with this problem? Is there a work-around that someone can suggest? Thanks.

Hello Sam,

I have news for you.

I think I have a soloutin for you.

Look to my post http://forum.acronis.com/forum/24291#comment-75151

I hope it's the soloution for you, too.

David