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Not able to backup or restore a 'BIOS RAID' system disk with ABR10 or ABR11 boot disk

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Hi there.
I have my home made computer based on an ASUS SABERTOOTH X58 motherboard (using Intel ICH10R raid chipset), so software BIOS RAID.
All my drives are in RAID. 2 Intel SSD in RAID0 for the system (yes i't quick !). 4 SAMSUNG 1To HDD in RAID1O for data.
Using ABR10 or ABR11 (just upgraded it), INSIDE windows 7 : no pb to backup or restore drives or files....except the system RAID0 drive of course.

For the system drive, you need to boot with ABR10 or ABR11 boot disk....but inside it, NO RAID DRIVES are correctly shown, only pices of it...like if ABR just see them as single drivers....

In case of a system crash ......I'm stucked....

The only solution I found is to install another windows 7 system on another partition (on the RAID10 drives for instance), boot on it, install another ABR version (don't want to pay fort that one !!) and then, I can restore my regular windows 7 system....

ABR boot disk is for no use for me.....or I miss a way of loading Intel RAID driver ?
(I have universal restore licence, but again, for what, If I'm not able so coorectly 'see' my raid drives ?)

I find the whole ABR11 product a bit disapointing because It's very slow.

It used to work flawlessly with the old version of Acronis True Image Workstation 9....

Hope we can find a solution with Acronis.....

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You may try a WinPE-based bootable disk. You may need to add the drivers for ICH10R to it.

Hi Nicolas

You’ve done a good job at checking the compatibility before a disaster event so well done on that!

The best thing to do in this instance would be to contact Acronis support and give them your system environment details so they can include device drivers for your system in the newer ABR11 boot CD’s.

The second thing as dev-anon has suggested would do is to create a Windows PE boot CD with ABR11 which works very well and is wizard driven now days making it nice and easy to build the CD. When you run the Media Builder Wizard, Change the Bootable media type to ‘Windows PE’, if you don’t have the required environment files installed it will give you a link to the Microsoft webpage to download them (go for the latest PE 3.x I think it is from memory)... You will then be able to add/include device drivers such as RAID, network..etc..etc..

Once that is done boot your system using this created WinPE disk and ensure everything is detected as expected and file it away for a rainy day (you can also save a copy of the ISO file in a safe location as a backup if you like).