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Acronis True Image Home 2011 - Win7-64 crashes during the backup and after that the MBR is corrupt

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Hello

During the backup of the system-disc to another machine by network, Win7 crashes after about 90 % of the backup.
The system disk which is supposed to get saved is a striped raid connected from 2 SSD's.
When the machine crashes, the BIOS says under disc "Failed".
After that the MBR is corrupt; no system found while booting.

After fixing the MBR everything is fine again. The system runs fine and has no viruses. True Image is on the newest version.

Any ideas/suggestions?

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Did you set up your RAID in Win 7, or is it a BIOS/Hardware RAID?

If it is a BIOS/Hardware RAID, can ATI accomplish the backup from the recovery CD?

Did you set up your RAID in Win 7, or is it a BIOS/Hardware RAID?

If it is a BIOS/Hardware RAID, can ATI accomplish the backup from the recovery CD?

Thank you for your answer!

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My PC configuration
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Motherboard: Asus P8P67 (B3), Intel P67 B3, LGA1155, CFX
CPU: Intel Core i7 2600K BOX, 3.4GHz, LGA 1155, 4C/8T
Mem: Corsair Vengeance, 2x4GB, DDR3-1866, CL9@1.5V
SSD: 2 X Corsair P3-64 SSD MLC, 2.5 Zoll, 64GB, SATA-3
Op-Sys.: Microsoft Windows 7 Ultimate 64bit
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The SSD's are in a BIOS/Hardware RAID; see the attachment.

To the Question of "Pat L": "Can ATI accomplish the backup from the recovery CD?"
At the moment I don't have a backup to recover because I have just build up the new PC a little while ago.

Kind Regards
Martin

In the meantime I ran the verify tool from Intel, attached you can find the result (which looks good to me.)

Anhang Größe
78442-97492.gif 29.65 KB

Excuse me, here is the missing attachment from "Wed, 2011-09-28 20:47#3 "

Anhang Größe
78444-97498.jpg 1.15 MB

Martin,

OK you have a hardware RAID. Good.

We have to try different approaches to determine what is wrong.
a) Try to backup to a local USB disk, and see if the backup completes. If it completes, there is a network issue.
b) If it doesn't complete, use ATI to produce the recovery CD and boot the computer on it. Verify that the CD sees the RAID as a single volume.
b1) If if does, try to do the backup on a local USB disk. If it completes, you have a Windows installation issue,
b2) If it sees it as 2 different volume, download the latest bootable ISO from your Acronis account, burn it *as an ISO* and try again. If you cannot produce a workable recovery CD, Acronis will be of little use to you when you need to restore your system disks.