bootable media cd will not load at startup

Are you getting an error message?

Does the CD drive spin-up and try to read the CD?

Are you using the same CD media as the one that works? Some drives don't like certain brands/types.

no error message,same cd media.

thak you

Have you tried more than one CD? Sometimes there's a bad one.

Have you tried using the ISO file you can download from your Acronis account instead of creating it with TI? The download results in the same boot media. You would need a ISO capable burning program to use it. Windows 7 has built-in support for burning ISO files.

Thank you
The ISO file works just fine thanks again