Universal Restore Recover operation failed, Normal resotre works ?!?!?
I need to do a universal restore an it failes every time about % in "Restore operation failed"
Same image do not choose universal and it fully works.
Chkdsk source disk no problems. Using Acronis True image home plus pack newest build 6942.
Tried to UR restore to a different disk same problem. Always fails at same point, about 60% in.
It is bizarre beause I can restore normally without UR every time and no problems.
I am desparate and searhced the forums and knowledge base and submitted a suport ticket which could take 3 days for response.
To add to this, I have in the past a few months ago used universal restore. However this time I did something different, and you may be right. Lasst time I did it suxxessfully I didnt need special drivers to di it, so this time I unchecked "search these paths for drivers"
I am guessing now that it didnt grab drivers off the ATI boot disk...... I am testing this now as we speak restoring with the search options checked int he default way.
OK time for an update. I tried again with default setting universal restore and it failed the same way about halfway through. I have done it successfuly with this pcs disk image successfuly once about 3 months ago. does it dump a log file somewhere? Since I booted from a DVD I don't know where it may have stuck one....
Remember that you cannot expect ATI to grab the drivers by itself. You have to know which drivers are needed to the computer you restore to, make these drivers available to ATI during the restore (hint: they cannot be on the risk you restore to), in their .inf or .oem format (any exe, or zip format doesn't work).
Thanks for chekcing back Pat, I'd liek to confirm something. Are you saing it is normal that restore should fail as it is writing data to the disk, or are you saying the finished disk might not boot properly? In my case it does not finish writing data to the disk and bombs halfway. The last time I did this successfully I did not specify any additional drivers and it completed and worked successfully.
I did another test too. I converted my .tib file to .VHD, and I did a universal restore to another VHD in a virtual environment, and it worked. I then reconverted this image back to a .tib and I am going to do a straight clone of this image to a real hard drive without universal restore checked, as it already has been "universally restored"
I am not sure at this point if it's drivers are generic windows drivers, or if the drivers are now tied specifically to the virtual pc hardware itself. I wil post my results in a bit.
OK finalized analysis is in. Something is very wrong with universal restore + my machine. I managed to get it done however by my method of using a virtual environment to make a universally restored image, convert to tib, and then normal restore on my new raid-0 array. But when I tried it every time on the real hardware, with 2 different sata controllers on 3 different hard drives, it fails every time just over 50% Weird. I am very glad the virtual PC route managed to work for me, with no adidtional drivers specified it fired right up and reinstaled my new drivers again.