Acronis Backup & Recovery Advanced Server 10 with Hanoi tower scheme

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Good morning,
I have a problem with Acronis Backup & Recovery Advanced Server 10 Update 5 (build 10.0.13762):
I have a Backup policy that makes its backup data sets on a Centralized managed vault on a NAS.
My Backup policy uses the Hanoi tower scheme with 10 levels, but checking in I noticed that the NAS folders are not deleted the differential and incremental backups as defined in the scheme. This problem often forces me to delete and recreate the archive backups to free up space on the NAS. How can I fix it? There is a workaround for this problem?
Thanks for your attention and good job.

Thomas Brambilla
Network Administrator
Tattile srl

Fr, 11/04/2011 - 09:55
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Hello Thomas,

Welcome to our Forum, it's nice to have you with us. I understand your concern, and will be glad to assist you.

The issue might be related to the connectivity issues or meta folder access, we need to check it. Could you please gather Acronis Info, open a support case (attach the log), and let me know its number? We will be able to check the log, it might shed the light onto the situation.

Should you have any additional questions, feel free to share them with us, we will be glad to address them.

Thank you.

Sa, 11/05/2011 - 18:58
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