Source for backup is blank screen
ATIH 2012 (build 5545) I have two backups set up. One for C: and one for my NAS. When I edit C: I see the source files fine. Yet when I edit the NAS backup, the Source is a blank screen. So I can't change anything with the files I want to back up. I checked my NAS mapped drives and they are all there. Shy of creating a brand new backup task each time I want to edit it, is there a fix for this? Thanks.
I attached a screen shot.
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Acronis, Can you please comment on this bug and if theres a workaround. Thanks.
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Having the same issue since I Upgraded to ATIH 2012. Here is my attached screenshot. Although is says to choose recovery destination, it's blank. so these backups are useless if i cannot restore them.
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| 81751-98056.jpg | 34.91 KB |
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update: interesting... I mstsc'd my Acronis machine and I'm able to see source location whereas directly from the machine, as you can see from the screenshot in my previous post, it was blank.
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Acronis, as two people (we know of) are experiencing this issue, it is evident it is a bug, incompatibility or problem. In either case it requires a response.
Can you please respond. If you simply have no clue what it is, then please at least share that. Anything but silence. Thanks.
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I don't have the link to hand at the moment, but there is an updated SNAPAPI for 2012 in the knowledge base which might solve your problem.
You should also try and access your NAS via UNC or IP as this is more stable than using mapped drives.
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