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Cant access data from my backup

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I made a backup of a friends laptop hard drive prior to running its factory restore recovery thing. I now want to copy the pictures, videos, music and documents to his now freshly recovered laptop. But when I mount the image and try to open the /user/ken folder it says I need admin access, I click ok to the prompt then I am told I can't access it.

How can I get to this data in the backup, he is realy mad with me right now thinging he has lost all his recent kid photos and videos from an overseas holiday. Surely I should be able to access it since I was the one that made the backup.

Someone please help.

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Andrew,

You can try to double click on your TIB file and open the corresponding folders, then copy/paste.

You can also use ATI to recover specific files and folders (choose explore and recover, select the backup date, choose recover files and folders).

Finally, you could try to recover the files and folders from the recovery CD.