TI2011 Email Backup Question (Pretty Basic, I think)

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I am a relatively unsophisticated user. I am using TI2011 Home on a 2008 vintage Dell XPS laptop with Vista Home Premium (backup to a USB attached drive). I do a complete system backup every couple of weeks and a separate backup of my two critical personal data stores every couple days. These are my email store and a single (large/complex) folder structure.

My email client is Windows Live Mail. To do the email backup I simply take the 'email backup' option off the TI2011 home page, selected my POP3 Account and Windows Contact options, and soon the backup is complete - OR maybe not.

From what I can easily see my fundamental email folders (Inbox, Sent, Deleted, Junk Mail, Drafts) are saved. But within Windows Live Mail I also have a couple dozen critical folders underneath what WLM calls "Storage Folders". It appears to me that these have not been saved. My questions.

1) Am I correct here? If they have been saved why can I not see them under 'Recover and Explore". I have enabled 'View Hidden Folders' under Windows Explorer (if that matters - probably not WRT a Ti2011 view of my saved data).

2) If these have not been saved, do I just need to figure out just where in the heck WLM saves this stuff and save it manually? That seems odd, if that is the case (and in my view would make 'email backup' pretty misleading).

Sorry for my ignorance and thanks for the help.

dave (I have a number of other questions - but one at a time)

Mi, 11/23/2011 - 23:55
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Thought that I would bump this back up in case it got lost over the holiday.

The issue, while not a HUGE problem, seems extremely simple and also seems like something that MANY users would find to be a surprise.

dave

ps. In the meantime I found where MS puts Windows Live Mail stuff and am doing a File Backup. No big deal, but I would prefer to be able to use the 'email backup option'.

Di, 11/29/2011 - 20:59
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mvp

David,

With ATI, what you see is what you get. If you don't see the storage folders in your backup, there are not there :-)
You could definitely complement that backup with a file backup.

I agree that the behavior is unexpected. With outlook you have similar issues. If you use PST files that are dispersed on your computer, they might not be track in your Outlook profile and ATI might not back them up.

Di, 11/29/2011 - 21:22
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Pat, thanks for the response. Gotta agree - 'what you see is what you get'. But I would add that 'you better look really hard to be sure that you have actually seen it :-)

dave

Mi, 11/30/2011 - 12:06
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