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Why Did the Program Install Fail?

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Why did the program fail to install the first time?

Apparently this is a widespread problem because the program has a selection right on the next page to "Correct Installation Failures"

After installing hundreds of software applications, this is the only one that failed to install correctly.

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You have not given enough information to even attempt a definitive answer.

Have you had a previous version if True Image installed?

At what point does the installation fail and with what error message?

Are you installing with the single user or all users option?

What error code does the MSI log show?

What OS are you installing this on?

Have you tried installing by right clicking on the installer file and selecting 'Run as Administrator'?

Hi.
The specifics are not that important. It's installed now. Hopefully it will work. I was mainly curious if these defective installs are a widespread problem? I've never had it happen with any other piece of mainstream software. It is suspiciously disconcerting to have it happen with this software which I know to be so buggy and prone to failure in general.