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Transferring files

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I set up my daughter's laptop with Acronis True Image 2012. Every few days Acronis does a file backup of her critical files to a flash drive she keeps plugged into her computer.

Today her computer failed. I would like to move her files over to my computer so that I can extract certain files for her. My computer has Acronis True Image 2011.

I can physically move the 3 .tib files from her flash drive to my computer. How do I open them and extract files for her?

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You can attach the flash drive to your computer and work from it or you can copy these files from the flash to your own folders.

You will need to use her 2012 recovery CD and mount the files or explore and copy the files you need. Your 2011 will probably not read or recognize the backups.

You were right -- I could not read the files because I was trying to read a 2012 tib with a 2011 program. Problem solved.