Direkt zum Inhalt

Help!!!!!!!!!!!!!

Thread needs solution

2012 ATIH version windows xp does not load Safe Mode." It does not load vsflt61.sys and fltsrv.sys I searched them files and it pointed directly back to Acronis! My computer boots fine when starting up normally (not Safe Mode) thank goodness. Only happens in Safe Mode. How was I to figure that out that these files problem happens with Safe Mode only, before the free 30 day tech support ran out eludes me and makes me very angry that I now have to pay to get technical support for bug in their program!!! Even if you delete the program the files remain.
.

Closed as duplicate, issue addressed here - http://forum.acronis.com/forum/29391

0 Users found this helpful

Leslie,
Unfortunately the current installer leaves some entries in the registry and corresponding files, and that can create issues.
Your first option is to use the Acronis 2012 Cleanup utility, found here: http://kb.acronis.com/content/24545

If you are an advanced computer user, make a full system backup and then clean up your system manually, following the instructions here. Modifying the registry that lead to permanent damage to your OS. http://forum.acronis.com/forum/26439

Otherwise, you have to contact Acronis support.