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Acronis True Image Home 2010 Cannot boots with Compaq Mini 110c-1147NR

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Hello all,

I have a similar issues as this one http://forum.acronis.com/forum/4718.
Based on the suggestion, I have disabled the onboard NIC through BIOS on Compaq Mini 110c-1147NR, but it doesn't fix the problem for me.

After I shutdown the netbook and power on, then I press F11 to enter the Acronis True Image booting procedure. Unfortunately, it fails and I can see the following symptoms

Loading, please wait...
No Block Devices Found
No Block Devices Found
Reading All Physical Volumes. This could take a while...
No Volume Groups Found
No Volume Groups Found
No Volume Groups Found

The screen goes black and the Caps Lock LED starts blinking. The netbook then must be powered off to reboot.

I am able to boot into Windows 7 Home Starter. Also I am able to backup through Acronis True Image Home 2010 after I login. The ONLY problem that I have is that I cannot reboot my system into Acronis True Image through F11 to do any recovery.

How can I solve this problem?

Thank you

0 Users found this helpful

Can you boot on the Acronis recovery CD?

You have to be able to. If your disk dies, you won't be able to use F11 anyway...

Can you boot on a USB disk? You can instruct the recovery medium wizard to create a bootable USB disk...
If you use an existing USB disk, launch a command prompt with administrative rights, run diskpart, list disks, select disk X (where X is the number of the disk corresponding to your USB disk, clean, exit). Make sure you select the right disk, the clean command erases everything on the disk. Then use the ATI wizard to createa bootable USB.

Hello,

I have followed your suggestion, however I met the following problems:

First I see the following message:
///////////////////////////////////////////////////////
Bootable media type selection
select a drive to be used to create bootabe media.

Error
Insert the media into the drive to analyze the possibility of operation and to estimate the required number of media.
Retry Cancel
///////////////////////////////////////////////////////

Then I click 'Retry' and see the following dialog,

///////////////////////////////////////////////////////
Acronis Media Builder is ready to start the media creation process. Here is a complete list of operations to be performed:

Bootable media creation parameters:
Target media: removable media
space required: 65.57MB

Selected products:
acronis True Image Home (full version)
no autostart configured
///////////////////////////////////////////////////////

Then I click "Proceed", however, it dialog doesn't display and still stands still.

What should I do next?

BTW: I am able to create the iso media
Thank you

Hello,

I have found the root cause to show the following error message:

///////////////////////////////
Error
Insert the media into the drive to analyze the possibility of operation and to estimate the required number of media.
Retry Cancel
//////////////////////////////

If I follow the instruction to prepare the USB (i.e. run diskpart), the ATI will report the error. If I just provide a clean formated usb, then it will create the bootable disk for me without errors.

Now the problem again:

I am not able to boot into ATI with the created USB and the error message is exactly same as the original post.

what's next?

Thank you