Acronis unable to clone a McAfee Endpoint Encrypted drive
Hello,
When I purchased this product I was told that it would clone a drive encrypted with WDE or I could get a refund. I tried to clone my McAfee Endpoint Encrypted drive last night but once it was finished the drive was not bootable. It just gave a generic error "non system disk or disk error" when I attempted to boot from it. How can I solve this problem.
Joshua
Did you use Clone, or Backup and Restore?
After the Clone, did you remove the original disk and install the new, Cloned disk in the original position?
Did you try to boot from the Cloned disk which is an external HD? (If so, that is a Windows limitation and not an Acronis problem).
Etc.
So many details you didn't spell out. There could be many things going on, we can't tell. You need to be more specific to obtain help.
Hello everyone,
Thank you for your posts and I appreciate your help sam0t and tuttle.
Joshua, in addition to sam0t's and tuttle's suggestions I would recommend the following Knowledge Base article. This issue can be fixed by rebuilding the MBR manually. In case you are still having issues after rebuilding the MBR, please post an Acronis system report so that we can take a closer look at your partition structure.
Please let me know if you have additional questions.
Thank you.
Hello,
One problem I encountered is although these are the exact same size drives 250GB, made by the exact same manufacturer, one drive is slightly larger than the other by about 100 KB or so which means that not every sector can be copied if you stop and think about this logically this will happen because hard drives are never EXACTLY bit for bit the same size. So I do get an error saying that it cant complete the process. There needs to be a setting somewhere where a logic within the program can help the user compensate for this issue. Since the drive is only 50% full I don't think this should be an issue at all. Yes its all encrypted but I don't need a bunch of encrypted bits that when decrypted represent unused/unwritten data.
here are the answers to your questions
Yes I did use sector by sector backup
Yes I did take the cloned disk and swapped it directly with the working encrypted drive
I tried to boot from the cloned hard drive by physically replacing the drive that was cloned with the clone.
Acronis does not offer that many selections or options which makes it user friendly but it just doesn't work. I will need a refund.
Joshua
If you want to try again. This may or may not work with your hdwe.
1. Install the target disk inside the computer. Locate the source elsewhere.
2. Boot from the TI Bootable media
3. Use the Manual cloning method and select the "as is" as the move method.
4. After completion, shut down and disconnect the source disk.
5. 1st boot after clone should only have the new cloned disk attached.
Points of safety. Before cloning Be sure you source disk has volume names so you can correctly identify the correct disk. Two disks of the same size make a mistake easy to commit.
Before performing the clone,
When booted from the CD
Choose the "Add new disk" option and delete the partitions from the botched clone target. You want the space to read as "Unallocated" without any partitions.