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Backup to FTP fails

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I am attempting a file backup to an FTP site. I setup the connection in Acronis and then I click on Test and it comes back with "connection extablished". However the backup fails with error code 0x0004000A.

I test the connection the Firefox and it works fine ( I see the tree and I can read, write, create and delete file and folders. I am using build 6154,

Thank you
ndatops

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Hello Nikolas,

Welcome to our Forum, we're glad to greet you here.

Could you get back to us with this report so that we can analyze the program logs and let you know exactly what happens? The error message does not provide a clear explanation of the issue.

Looking forward to your reply and if you have additional questions please let me know.

Thank you.