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Acrocmd returns a warning

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Hello,

I installed Acronis Backup and Recovery 11.5 using command line interface :

msiexec /i "c:\AcronisAgentCore.msi" /qb
msiexec /i "c:\AcronisAgentWindows.msi" /qb
msiexec /i "c:\AcronisCommandLineTool.msi" /qb
msiexec /i "c:\AcronisManagementConsole.msi" /qb

Before that, I used the
mst_gen.vbs /msi_path "c:\AcronisAgentCore.msi" /serial XXXmyserialXXX
for each .msi file (right ?)

The software seems to be installed.
When launching acrocmd.exe file, a warning is displayed:

"c:\Program Files\Acronis\CommandLineTool\acrocmd.exe"

Warning: The versions of the command-line tool (11.5.37975) and the agent (0.0.0) are different.
Copyright Acronis International GmbH, 2002-2013.

I would like to know what the problem can come from ?
Thanks for your help

0 Users found this helpful

Hello Steve,

please check if the Acronis Agent for Windows has been installed properly, the user of Managed Machine Service has all needed privileges and starts successfully.

If the issue persists, please collect a system report.

Thank you.