Acronis Error when Backing up

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Beiträge: 3
Kommentare: 5

Trying to back up our database for our medical records server. Server itself is running Server 2008r2 with SQL 2008r2. When I try to run a test backup the software runs for 2 minutes then stop and returns this error code. The hard drives we have are 8x500GB drive setup in a raid 5, partition into a 100GB drive for booting, the rest is a 3TB drive formatted as a GPT drive. This I backing up to a 4TB external HD formatted as GPT.

Now if I just back up the 3TB drive I know the backup will work, the problem is when I try to backup the main 100GB drive and the 3TB drive together. Any ideas why this would be occurring?

Type: Error
Date and time: 12/19/2013 9:12:58 AM
Backup plan: Weekly Backup
Task: Full backup
Code: 20,250,685(0x135003D)
Module: 309
Owner: administrator@domain
Message:
Command 'Running backup plan 'Weekly Backup'' has failed.
Additional info:
--------------------
Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c950f
Fields: $module : mms_vs_38350
Message: Command 'Running backup plan 'Weekly Backup'' has failed.
--------------------
Error code: 41
Module: 307
LineInfo: e6792a5ee190dda6
Fields: $module : agent_protection_addon_vs_38350
Message: Failed to execute the command.
--------------------
Error code: 3
Module: 329
LineInfo: 1cd98aae889424f9
Fields: $module : disk_bundle_vs_38350
Message: Backup has failed.
--------------------
Error code: 1060
Module: 1
LineInfo: b43e776571144dec
Fields: $module : disk_bundle_vs_38350
Message: Failed to commit operations.
--------------------
Error code: 33
Module: 7
LineInfo: a5695862aaf8e69e
Fields: $module : disk_bundle_vs_38350
Message: Failed to create volume snapshot.
--------------------
Error code: 50242
Module: 16
LineInfo: 14181c22ef45b0f6
Fields: $module : disk_bundle_vs_38350
Message: Failed to start creating the volume snapshot.
--------------------
Error code: 9
Module: 0
LineInfo: 2aacb7b2ab852ac
Fields: code : 2147754767, $module : disk_bundle_vs_38350
Message: The shadow copy provider had an unexpected error while trying to process the specified operation.
--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x0135003D+0x01330029+0x01490003+0x00010424+0x00070021+0x0010C442+0x00000009+0x8004230F

Do, 12/19/2013 - 16:05
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Beiträge: 124
Kommentare: 2669

Hello Don,

most likely the issue is caused by a faulty VSS writer, but we still have to make sure.

Please follow the steps in this article to troubleshoot the issue.

Thank you.

Di, 12/31/2013 - 12:28
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